Life's Busy Seasons: Updates on My Waitlist, New Dog, and Provincial Plan Registrations

Katie DeReus
3 days ago
4 min read

Life often moves in waves of activity, and right now, parenting and holding Executive positions on two different Boards (NSST, BCSCA), I find myself in one of those busy seasons. Between managing a growing waitlist, welcoming a new dog into our home, and navigating growth and opportunity for NSST, as well as planning an annual conference for the BCSCA, there’s a lot to share. I hope these updates can inform your explorations as you search for counselling for your family or clients.

Managing the Waitlist: Staying Organized Amid High Demand

One of the biggest challenges lately has been keeping up with the waitlist. I offer specialized counselling services out of my home. I am a one woman show. This means that I am juggling my contract with the school board/ the NSST Board/ the BCSCA Exec, the schedules of my families, the services of counselling and the admin of my business during evenings and weekends.

How I Keep Track

Digital Tools: I document names, dates, and contact details. This helps me avoid losing track of anyone and provides a quick overview of where each person stands.
Updates: I do not send out updates. Often people continue on their journey to find a counsellor. If my services are a priority for you, please reach out every 2 months to check in on availability. Staying in touch confirms that there is still a need.
Prioritization: Sometimes, certain cases require urgent attention. I flag these in my system and make sure they get addressed first.

Handling a waitlist has taught me the importance of clear communication and transparency. People appreciate knowing where they stand, even if the wait is long. This approach has reduced frustration and helped maintain positive relationships.

Our Home Now Includes a Dog: Adjusting to New Rhythms

Bringing a dog into the house has added a joyful new element to daily life, keeping us on our toes. Our furry friend has quickly become part of the family, but it also means adjusting routines and responsibilities. Pistol Annie is a mini Aussie/American Shepherd. She is 6 and highly trained. But she is also a 'working dog'. She loves to protect us (our herd) and this can sound like barking when there is someone at the door. "Someone else is here! Alert!". She LOVES children, is very affectionate and playful and responsive.

Pistol Annie hanging out in the neighbourhood.

Adjusting for the dog

If you have a dog allergy, please consider that there may be dog hair in the environment, although Pistol Annie is never allowed in my counselling office.

If you have dog trauma, or a child that is nervous around dogs, let's make a plan that allows everyone to feel comfortable and have their needs met.

FNHA and CVAP Registrations: Navigating Important Processes

Alongside personal changes, I’ve also been getting a lot of inquiries about whether I accept First Nations Health Authority (FNHA) and the Community Volunteer Assistance Program (CVAP). I am registered with both of these programs as I know that these registrations are crucial for accessing resources and support.

FNHA Registration

Purpose: FNHA provides health services and programs tailored to Indigenous communities. Registered practitioners ensure access to culturally appropriate care.
Process: The registration involved submitting identification and proof of status. The online portal made has made things faster, but this is still a process that adds time before services can begin (remembering that I am a one woman show). Anecdotally, this process adds a 2-3 week wait time at minimum.

CVAP Registration

Purpose: CVAP (Crime Victim Assistance Programs) supports individuals who have experienced trauma or hardship through exposure to violence or crime.
Process: This registration required background checks and training modules. It’s also a service that requires application and documentation, so the administrative aspect is something that adds time before one can access service. Anecdotally, this process adds a 2-3 week wait time at minimum.

Balancing Busy Seasons

Busy seasons can feel overwhelming, and part of coping is acknowledging and accepting these realities!

I do not do intakes or accept new clients in June, October or December. These are the equivalent of April to the Tax Accountant for me as a school counsellor.
I open my schedule during school breaks. This means that my availability increases and time available are more flexible. This is offered as a buffer for the reality that summer weekends book up fast. This is great for some people and not for others, but I hope it is helpful.
I am not available in any way (for current or new clients) in Summer 2027 as I will be out of country due to family obligations.

Embracing Change and Growth

If you’re facing a busy season yourself, remember that organization, communication, and self-care are key. Take things one step at a time, and don’t lose sight of all the positive that is happening right alongside the way.

l hope these insights help you navigate your exploration of my services, and that you offer yourself some similiar compassion as you navigate the demands of your own life.

With warmth,

Katie